Privacy Policy

Last updated: 23 April 2025

This Privacy Policy describes how BCI Solutions LTD ("PulseFrame Labs", "we", "us") collects, uses, and protects personal data when you interact with our services.

Interpretation and definitions

Capitalised terms have the meanings outlined below regardless of singular or plural forms.

• Account: A unique profile created for you to access our services.
• Company: BCI Solutions LTD, trading as PulseFrame Labs.
• Cookies: Small files stored on your device that remember your history on this website.
• Device: Any device that can access the service (computer, phone, tablet).
• Personal data: Any information relating to an identifiable individual.
• Service: The website, prototyping portals, and related tools.
• Usage data: Automatically collected information such as IP address, browser type, or time spent on pages.

What we collect

We may collect your name, work email, phone number, company role, and usage data when you submit forms, book workshops, or access our Mobile App Development resources.

How we use personal data

• To provide and maintain the Service, including App Testing and QA portals.
• To manage your Account and respond to enquiries.
• To fulfil contracts covering UX/UI Optimization, API Integration, or App Migration Services.
• To contact you about updates, security alerts, or research insights.
• To run analytics that improve user-centric interface design.

Tracking technologies

We use session and persistent cookies, web beacons, and similar tools to remember preferences, measure campaigns, and secure environments. You may instruct your browser to refuse cookies; some features may not function.

Data transfer

Your information may be processed outside the United Kingdom. We implement safeguards and rely on lawful mechanisms such as Standard Contractual Clauses.

Data security

We apply encryption and data protection practices consistent with UK GDPR, including access controls, logging, and routine mobile app security audits. No method is 100% secure; we strive to use commercially acceptable means to protect data.

Children

Our services are not directed to anyone under 18. We delete any information inadvertently collected from minors.

Changes

We may update this Privacy Policy. Changes become effective once posted with a revised date. Significant updates will be shared via email or dashboard notice.

Contact us

Questions? Email contact@bcisolutions.club or write to 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.